Ordering, Shipping & Payments.
How to Order
Orders can be made securely on-line on this web site with a Credit Card or by Pay Pal. Visit our store here
Phone 1300 767 888
HealthSaver's telephones are staffed Monday to Friday 8.30am to 4.30pm EST. Outside of these times or when all lines are busy answering machines are used. Please feel free to leave your name and telephone number and a HealthSaver consultant will call you back as soon as possible.
Fax 1300 767 999
Australian customers may place their orders via fax by completing the appropriate downloadable Order Form(s) listed at the bottom of this page.
Visit our office and warehouse at Unit 14/140 Wecker Road, Mansfield, Queensland 4122, Australia. Opening hours are Monday to Friday 8.30am to 4.30pm
Mail orders can be posted to:
HealthSaver Pty Ltd
P.O. Box 2395
Qld 4122, Australia.
Email orders can be sent to email@example.com
Shipping just $15.95 per order within Australia. In normal circumstances:
Allow up to 5 days delivery time. We only ship within Australia.
PLEASE NOTE: DUE TO THE COVID-19 PANDEMIC AUSTRALIA POST ARE TAKING LONGER TO DELIVER THAN USUAL. THIS IS UNFORTUNATELY OUT OF OUR CONTROL, AND ASK FOR YOUR PATIENCE DURING THESE DIFFICULT TIMES.
Accepted Payment Methods
Orders may be paid for by Visa, Mastercard, cash or money order/cheque made payable to HealthSaver Pty Ltd., or transferred electronically into our account (details available on request)
All prices are in Australian Dollars (AUD).
Privacy & Security
We take your privacy and security seriously. See our privacy and security policies.
* From Australia Post: "We are doing everything possible to keep delivering during the Coronavirus pandemic. Most of our Post Offices are still open, while our posties and drivers are working to get your parcels to you.
However, the challenges presented by the pandemic mean there are delays as our business adopts additional safety measures to protect our people and customers. Other factors contributing to delays include fewer domestic flights, international delays and increased volumes as more people start shopping online. With the spike in online shopping, we’re processing and delivering up to two million parcels a day across Australia."
Australian Department of Veteran's Affairs (DVA) Card Holders
DVA Gold Card holders with a clinically assessed need for hip protection may be entitled to HipSaver Hip protectors.
To receive the entitlements a DVA RAP (Rehabilitation Appliances Program) Form must be completed by the wearer's health professional. IE. Registered Nurse, Physiotherapist, Specialist, Occupational Therapist, Doctor (GP or LMO) and sent to a DVA approved contractor.